1.Please confirm your shipping address before pay for it,making sure to entering a right shipping address is vitally important when placing an order, as well as the contact phone number and email address. Our company can not be responsible for reshipment if you provided us with an incorrect shipping address.
2. Items are generally shipped out within 2 working days after payment has been verified (Sat. & Sun. and most national holidays excluded).
3. We shipping to worldwide by EMS/DHL (Express Mail Service) .
All tracking numbers are activated in 24 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet.
4. Once we ship your package, we will send you tracking number once it available. Package transitting time normally takes 5 to 10 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.
5.We are not pesponsible for the tax, We will cooperate with the shipping company to help costumers finish custom procedures.
6.If you provide wrong information about the address, leads to the items can not delivery successful, we need to reship the items,we will recharge the reshipping fee.
At this situation, if you would like to cancel this order, we will charge the restocking fee
7.When the items are signed by someone according to the record shown on the delivery system, we are supposed that you will receive the items. That is not our responsibility if the parcel is picked by anybody else, you can call your local post office to have a check.
8.If your package is lost or seized by the customs,in this case,we will reship a new one to you as soon as possible.